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Welcome to the Customer Portal!!

Here you may manage your Green Horizon account including adding services, paying invoices, and viewing your technician's recommendations for your lawn, all at your convenience. If you need assistance setting up your portal account, logging in, or need help to change your password, please give us a call at 540-216-3145 and we will be happy to assist you!

Pre-Treatment Guidelines

To ensure successful treatment of your lawn, we will notify you the WEEK PRIOR to your service so your lawn is prepared. As your scheduled date of service approaches we will notify you of the DAY OF service, weather dependent. The nature of our business makes it nearly impossible to guarantee a specific date and time; however, please relay any requests to our office and we will certainly try to accommodate your request.

Please be aware that services may be suspended due to certain conditions. No fertilizers or herbicides are applied if:

  • Temperatures are above 85° F or below 40° F;
  • It is too windy; or
  • It is raining

For an effective treatment, we recommend the following:

  • Have your lawn mowed at 3-4" prior to your treatment;
  • Remove any dog/children's toys which may be inadvertently left on the lawn (frisbees, balls, etc.); and
  • During the fall, remove as many leaves as possible.

We will place a branded notification sign near your mailbox or driveway entrance. You may remove the sign after 24-48 hours. Please contact our office if you have any additional questions. After your service, please be on the lookout for an After Service Email with details about your treatment, areas of concern and recommendations from your technician, follow-up instructions, and a link to your invoice.

**Please note that any recommended services from your technician will also be found in the Customer Portal on the “Add Services” tab under “Recommendations” and you may accept those services by adding to the cart.**

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