Welcome to the Down to Earth Customer Portal 

The Down to Earth Customer Portal is an online portal allowing you access to information about your services, billing, and other important account information. This 24/7 online access will provide an easy, convenient way to handle all aspects of your account. 

Our Customer Portal allows you to:

• Make secure, online payments
• Set up Auto Pay
• Purchase additional services
• Request estimates and service calls
• View payment & service history
• View Frequently Asked Questions (FAQs) and Property Maintenance Tips
• Refer Friends & Neighbors to earn $$$ towards future services.

Simply use your login information to access your online account. If you haven’t created an online account, please follow these instructions:

Step One: If you're already a customer and have not set up an online profile yet, Click the "Create a Login” button on the right. 

          If NOT a customer, click "Get Started Today"

Step Two: If you're already a customer, fill out the form, with your Customer Number (located on your Statements/Invoice/Prepay letter), STREET NUMBER ONLY, Zip Code, and Email Address. Please choose a password if asked.

Step Three: If NOT a customer, please fill in the required information, but remember to only use your house number in the yellow highlighted field!

Step Four: You're Done! After completing the registration form, you'll be taken to your account screen where you can pay your bill, review notes, adjust or add services, request a service call, or contact us!