Important Account Information

"Contact Us" Temporarily Unavailable

The "Contact Us" tab within your online account has been temporarily disabled due to an ongoing technical issue. Please contact us by phone or email. All other tabs and functions are available.

Phone: 315-732-5296

Please leave a message, calls are returned based on voicemail messages received. Messages for your technician will be returned when they come off the road, typically between 2:30-3:30pm.

Or Email: office@carefree-lawn.com

Office & Technician Hours

Office Hours Monday–Friday 9:00 AM – 12:00 PM

Tech Hours Monday–Friday 6:00 AM – 3:30 PM

Annual Service Renewal

• All services automatically renew each spring. Renewal reminders are mailed to customers each December for the upcoming season.
• Prepayment is optional and is not required to receive service.
• If you wish to discontinue service, please notify us before your next scheduled application by calling 315-732-5296 or emailing office@carefree-lawn.com.

AutoPay Available

Avoid missed payments by enrolling in AutoPay through your online account.

With AutoPay, your card will be automatically charged on the next business day following your completed service—quick, easy, and hassle-free.

Please note: AutoPay is available for pay-per-service billing only and is not used for prepaid annual programs.

Visit Our Website

www.carefree-lawn.com

Going Paperless Starts December 2026

CareFree Lawn will transition to paperless billing and communication beginning in December 2026.

Please log into your account and verify that your email address and cell phone number are current so you don't miss important account notifications.